Guest: Haeli Harris, Director of Clinical Operations @ Nivati

Haeli covered a ton in a short amount of time! Here’s the TLDW; (or you could just hit play!)

Building a Culture of Mental Health Support

• Provide personalized mental health resources like counseling and stress-management tools to increase engagement and loyalty.

• Support reduces stigma and encourages employees to proactively address their well-being.

Creating an Open Environment for Mental Health Conversations

• Leaders must make mental health a priority and create safe spaces for open discussions to prevent burnout and strengthen team trust.

• Encourage transparent conversations to foster deeper connections and understanding.

Proactive Mental Health Strategies for Resilience

• Implement regular check-ins and manager training to identify stress or burnout early, preventing future challenges.

• Non-crisis support keeps employees engaged and reduces long-term absenteeism.

Integrating Mental Health Support into Daily Operations

• Start small with open conversations and provide visible, accessible mental health resources.

• Integrate emotional intelligence training and stress-relief programs to support employees’ ongoing well-being.

Tactical Approaches for Leaders

• Ensure mental health resources are easy to access and visible to employees.

• Train managers to recognize burnout and support their teams with open, proactive check-ins.